Privacy Policy Overview

1. Introduction & Scope

At Garage2Global, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website (https://garage2global.com), use our services, or contact us in any form. This policy applies to all users worldwide, with additional disclosures for users in regions with enhanced privacy laws — including the United States (California CCPA/CPRA), the European Union and United Kingdom (GDPR), and other jurisdictions.

This policy is designed to be transparent, easy to understand, and aligned with global data protection standards. Whether you're a startup founder browsing our services, a client using our products, or a visitor accessing our website, you have the right to know how your information is handled.

Who This Policy Covers:

• Visitors and users of the Garage2Global website

• Clients who purchase or inquire about our services

• Job applicants, partners, or collaborators

• Anyone who contacts us through email, social media, or forms

Services Covered by This Policy:

This policy applies to all services provided directly by Garage2Global, including but not limited to:

• Custom website design and development

• Mobile app development (iOS, Android, cross-platform)

• SEO and digital marketing services

• BPO and customer service support

• Any service, platform, or tool managed by Garage2Global

By Using Our Services, You Agree To:

• The terms of this Privacy Policy

• The collection and use of personal data as described

• The processing of data within and outside your country of residence (including data transfer to the United States or other applicable jurisdictions)

If you do not agree with any part of this policy, you should discontinue use of our website and services. Your continued use constitutes informed consent under relevant data privacy laws.

International Compliance

We comply with the following major privacy regulations:

• California Consumer Privacy Act (CCPA) & CPRA (USA): Gives California residents rights to know, access, delete, and opt out of the sale or sharing of their personal information.

• General Data Protection Regulation (GDPR) & UK GDPR (EU/UK): Provides data subjects the right to access, rectify, delete, restrict processing, and request data portability.

• Children’s Online Privacy Protection Act (COPPA): We do not knowingly collect information from users under 16 years of age.

• Other Global Standards: We apply industry best practices to protect data regardless of user location.

We regularly review and update this policy to reflect legal updates and evolving data practices.

3. How We Use Your Data

At Garage2Global, we use the personal and non-personal data we collect for legitimate business purposes, always in line with legal requirements, user expectations, and your given consent (where applicable). This section outlines how and why we use your information — with real examples.

A. To Provide and Maintain Our Services

We collect your information primarily to deliver the services you request. This includes:

• Creating and managing your account or project

• Responding to quote requests or inquiries

• Designing websites or mobile apps based on your submitted requirements

• Delivering SEO reports, marketing campaigns, or analytics dashboards

• Processing transactions, invoices, or service agreements

Example: If you purchase a custom website package, we’ll use your business name, contact info, and design preferences to build and deliver the project.

B. To Improve the Quality and Performance of Our Website and Services

We use behavior data (collected via cookies and tracking technologies) to:

• Understand how visitors use our site (e.g., page views, bounce rate)

• Diagnose website issues and improve performance

• Optimize service offerings based on demand and user trends

• Test and roll out new website features

Example: If most users drop off on a pricing page, we may revise the layout or content to make it more useful and clear.

C. To Communicate With You

We may use your contact information to send:

• Service-related messages (e.g., onboarding instructions, reminders)

• Customer support responses and follow-ups

• Transactional notifications (e.g., payment receipts, login details)

• Updates about policy changes or service enhancements

Important: These communications are necessary and are sent even if you opt out of marketing emails.

D. For Marketing and Promotional Purposes (with Consent)

We may send occasional emails or retargeting ads (e.g., on Facebook, Google) if you have opted in. This may include:

• Blog updates or newsletters

• New service announcements

• Special promotions or discount offers

• Industry news relevant to your business

You can opt out anytime by clicking “Unsubscribe” in our emails or contacting us directly.

E. To Comply with Legal Obligations

We are required to retain or process some information to:

• Meet tax and accounting regulations

• Respond to lawful requests by public authorities (e.g., subpoenas, investigations)

• Enforce our Terms of Service, prevent fraud, or resolve disputes

• Protect against unauthorized use or abuse of our services

Example: We retain invoice and payment history for a minimum period (as required by tax law), even if you close your account.

F. To Protect Our Business and Users

We may use data to detect, investigate, or prevent:

• Fraudulent transactions

• Unauthorized account access

• Security threats or cyberattacks

• Terms-of-service violations

Example: If we detect suspicious login activity from an unusual location, we may block access and contact you for verification.

G. To Support Internal Operations and Business Development

Data may be used for internal research, training, or strategy purposes — always anonymized or pseudonymized where possible. We analyze this data to:

• Understand service demand by industry or region

• Identify feature requests and optimize resources

• Improve team workflows and project timelines

Note: This internal use is never shared in a way that identifies any user without consent.

H. For Legal Basis Compliance (GDPR Users)

Under GDPR, we must disclose the legal bases on which we process your personal data. These include:

I. Summary Table: Why We Use Your Data